GENERAL CONDITIONS OF CONTRACT
Information prior to the contractual process
This website https://prucotena.com/ is the property of JORGE SECADES SUAREZ with ID 43654052Y and fiscal address at C / VELAZQUEZ 59 28001, MADRID.
The General Contracting Conditions regulate the distance selling relationship between JORGE SECADES SUAREZ and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, Organic Law 3/2018, of December 5, of Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Company Services of the Information and Electronic Commerce.
JORGE SECADES SUAREZ reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, JORGE SECADES SUAREZ reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.
The purpose of the website is financial advice.
The duration of the contract will be linked to the end of the contracted service.
As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for accessing the websites of JORGE SECADES SUAREZ and contracting through them.
The European Commission provides an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/
To purchase our services, you can go to the corresponding section of our store
It is an essential requirement that you register as a user of the web to make the online purchase. You can access the corresponding section for registration on the website itself. In accordance with the applicable and current regulations on data protection, JORGE SECADES SUAREZ informs users that the personal data collected during the registration and / or reservation process will be incorporated into the treatment system owned by JORGE SECADES SUAREZ, in order to process said actions by the user and manage subsequent actions derived from them.
Your data will be kept for the period strictly necessary to fulfill the aforementioned purposes, except legal obligation of conservation.
We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and the consent.
In accordance with the rights conferred by the current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment of the same, directing your request to the address mentioned above or to the email email@example.com. You may go to the competent Control Authority to present the claim that you consider appropriate.
During the purchase process, you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, not being able to assign them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your contracted services, this is only a consultation section but its management is allowed, and the user can delete those records that he considers is not necessary to view.
After the purchase process, the customer will receive a confirmation by email.
It is essential that during the purchase process the user indicates a valid email.
If you do not receive confirmation within 24 hours from the end of the service, please contact JORGE SECADES SUAREZ at the customer service telephone number 695595943 or by email firstname.lastname@example.org.
All the contents of the web are in English.
Before providing the service, the client will receive an email with the confirmation of the requested service.
Once the service is provided, the client will receive the corresponding invoice.
Characteristics, offer and validity of services
The services offered in our online store, the essential characteristics of the same are detailed.
In the case of a service on offer, it will always be indicated together with its essential characteristics, the offer price and the validity of the same.
In compliance with current regulations, JORGE SECADES SUAREZ offers information on all its services, their characteristics and prices. However, JORGE SECADES SUAREZ reserves the right to withdraw, replace or change the services offered through its website, by simply changing its content. In this way, the services offered at any time by the web will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned services.
All the services offered on the website enjoy the guarantee corresponding to the type of service, and the time and form of provision of services that you have requested.
JORGE SECADES SUAREZ has a customer service, by phone 695 595 943 or by email email@example.com where you can direct the corresponding claim in case of non-compliance.
All services indicate the sale price in Euros and include Value Added Tax (VAT).
If any other tax is applicable, this would be indicated (IGIC or IPSI).
Expenses and provision of services
JORGE SECADES SUAREZ only performs the service worldwide. The expenses derived from the contracted service will detail the expenses related to the contracted service.
Execution of the service
JORGE SECADES SUAREZ undertakes to perform the service as soon as possible immediately, from the day after the request for its provision.
The client may pay the amount of his service opting for any of the following ways.
During the purchase process you must indicate your choice:
– VISA or MASTERCARD credit card
All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.
Likewise, the information about your credit card is entered directly on the bank’s page, at the POS (Bank’s Point of Sale Terminal) and is not entered or registered in any JORGE SECADES SUAREZ server.
When paying with a VISA or MASTERCARD you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and re-payment annotations in the accounts of the supplier and the holder will be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had improperly demanded the cancellation of the corresponding charge, it will remain obliged to JORGE SECADES SUAREZ to compensate for the damages caused as a result of said cancellation.
Allows you to send payments on the Internet safely and comfortably. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.
More information on PayPal: http://www.paypal.com.
The availability of services offered by JORGE SECADES SUAREZ may vary depending on the service. In case of non-execution due to unavailability, JORGE SECADES SUAREZ will notify the client by means of an email as soon as he becomes aware of this situation.
The period of this communication will not exceed in any case the maximum period of 30 days, JORGE SECADES SUAREZ may give the double option of: offering the client without price increase, a service with similar characteristics or of higher quality, or except for justified reasons and demonstrable by JORGE SECADES SUAREZ, within this same period, pay the amounts paid for the canceled service.
Right of withdrawal
The client will have a period of fourteen calendar days to withdraw, from the day the contract is concluded, without any penalty and without indicating the reasons.
The exercise of the right of withdrawal must be carried out by means of a notification by telephone to 695 595 943, by sending an email to firstname.lastname@example.org, sending your letter to our postal address C / VELAZQUEZ 59 28001, MADRID, or through the withdrawal form .
As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
If the client requests that the provision of the service begin during the withdrawal period, he will be obliged to pay the amount proportional to the part of the service provided at the time he has communicated his withdrawal, in relation to the object of the contract.
The reimbursement of the amounts received by the client will be made using the same means of payment used by the client, as long as the opposite has not been provided.
JORGE SECADES SUAREZ will pay the amounts paid by the client within 14 calendar days from the date of receipt of the right of withdrawal.
If the client wishes to file a claim, the establishment of JORGE SECADES SUAREZ is located at C / VELAZQUEZ 59 28001, MADRID or via email email@example.com.
Likewise, JORGE SECADES SUAREZ reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content or for breach of these conditions.
The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. JORGE SECADES SUAREZ is domiciled in MADRID, Spain.